Review · E-BIKE TOURS
Byron Bay: Northern Rivers Rail Trail E-Bike Hire & Shuttle
The best part of this five-hour outing is the 520-metre Burringbar Range tunnel, where a bike light helps you spot glow worms in the darkness. The ride links rainforest, farmland, small communities and old railway country, so it feels like more than a simple bike hire.
I like the excellent Moustache e-bikes, which make a 24km route manageable without turning the day into a fitness test. I also like the door-to-door shuttle from Byron Bay and nearby towns, plus the freedom to stop for ice cream, cheese, galleries and local makers.
The main catch is the weather. This tour operates rain or shine, and there is no food or water included, so you need to pack sensibly. It is also not suitable for wheelchair users or people with mobility impairments.
Key points to know before you book

- Ride through the 520-metre Burringbar Range tunnel: Bring the supplied light and watch for glow worms in the dark.
- Use a high-end Moustache e-bike: The electric assistance helps you enjoy the route at your own pace.
- Travel from eight pickup towns: Transfers are available from Byron Bay, Murwillumbah, Mount Warning, Kingscliff, Ocean Shores, Pottsville, Brunswick Heads and Tweed Heads.
- Stop for local food and culture: The Margaret Olley Gallery, Tweed Valley Dairy, ice cream, cheese and local artisans can add character to the ride.
- Expect a self-guided day: You receive a map, safety briefing and operating instructions, then set your own rhythm.
- Pack for wet weather: The tour runs in rain, and water, food, sunscreen and suitable clothing are your responsibility.
From Byron Bay to the Murwillumbah trailhead

The day begins with pickup from your accommodation in one of eight Northern Rivers locations. If you are staying in Byron Bay, the transfer to the rail trail takes about 20 minutes, according to the supplied schedule. The same short transfer applies from other nearby pickup points, though your exact pickup time depends on the location.
Look for the Better By Bike white van. The shuttle is more than a useful taxi. It removes the awkward part of a one-way cycling day: figuring out how to get back to your car or accommodation. Campbell has handled the drive for some departures, while Rin and Leo have also helped with transfers. Their role includes talking you through the area, the route and what to expect.
That personal introduction matters because this is not a large guided cycling group. You are riding independently, but you are not simply handed a bicycle and sent off. The team gives you a safety briefing and explains how to use the e-bike before you leave.
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Getting set up on a Moustache e-bike

The equipment is one of the strongest reasons to consider this experience. You receive a Moustache e-bike, Giro helmet, waterproof panniers, a map and a light for the tunnel. The bike is fitted for you, and the seat has a gel cover for extra comfort.
I like this arrangement because it cuts down on the small problems that can spoil a cycling day. You have somewhere to carry water, sunscreen and a camera. You have a light for the darkest section. You also avoid bringing your own bike, helmet or luggage from Byron Bay.
The electric motor should make the route accessible to people who are comfortable riding a bicycle but do not want a hard day in the saddle. The ride is described as not overly strenuous, and you can go at your own pace. That does not mean you should treat it as effortless. Twenty-four kilometres still takes time, especially if you stop often or spend time exploring villages and attractions.
Wear closed-toe shoes and cycling clothing if you have it. Avoid loose clothing and bare feet. Sunglasses, sunscreen, water, a camera and weather-appropriate layers belong in the pannier. Food and drinks are not included, so bring supplies or plan to buy something along the way.
Following the 24km Murwillumbah to Crabbes Creek section

The newly opened section runs between Murwillumbah and Crabbes Creek for 24km. You can ride from Murwillumbah to Crabbes Creek or take the route in the opposite direction, depending on the arrangement for your day.
The route follows former railway country, giving the outing a slower, more spacious feel than a standard road cycling trip. You pass through ancient temperate rainforest, farmland and hinterland scenery, with quaint villages and local businesses along the way.
Because the ride is self-guided, you can decide what deserves your time. Some people will want to keep moving and enjoy the full route. I would allow time for stops, since the local food and art are part of what makes this more than a scenic exercise session.
The supplied map points out suggested stops. Use it as a guide rather than a strict schedule. A five-hour activity window sounds generous, but it can go quickly once you factor in the briefing, photo stops, food and the tunnel.
The Burringbar Range tunnel and its glow worms

The most unusual section is the Burringbar Range tunnel, which stretches 520 metres through the route. The tunnel light supplied with your bike is important here. Use it to see where you are riding and to help you move through the darker interior safely.
You may also spot glow worms inside. This is not a staged show, and the experience depends on conditions and visibility, so keep your expectations sensible. The tunnel is valuable even without a perfect glow-worm display because it gives the ride a clear sense of place. You are passing through an old railway feature rather than simply pedalling beside a road.
Slow down as you approach the tunnel, keep your light ready and take care with other people using the route. The supplied information does not state how busy the tunnel is, so it is best to stay aware and avoid stopping in a way that blocks the path.
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Local stops, galleries and country food

The route gives you chances to spend money locally rather than staying on the bike from start to finish. Local artisans are displayed along the way, and small stops add welcome variety to the natural scenery.
One particularly useful suggestion is the Margaret Olley Gallery. If you enjoy Australian art, this is the sort of stop that can give the day more depth. It also offers a break from cycling and a reason to linger in the area rather than rushing from start to finish.
The Tweed Valley Dairy is another practical stop. Ice cream and cheese make an easy reward during a ride, though you should not rely on these stops as your only food plan. The activity does not include food or drinks, and opening hours or availability are not provided.
I would pack water and a snack even if you expect to buy something en route. The panniers make this simple, and carrying your own basics gives you more control over the day.
What the shuttle adds to the experience
The return shuttle is a major part of the value. Pickup and drop-off are included from Byron Bay, Murwillumbah, Mount Warning, Kingscliff, Ocean Shores, Pottsville, Brunswick Heads and Tweed Heads.
The listed transfer time is about 20 minutes each way. That is short enough to keep the day focused on the trail, while still saving you the trouble of arranging transport. It also makes the activity workable for people staying in Byron Bay who want a quieter day away from the beach and main town.
The shuttle can be especially useful if you choose the one-way ride between Murwillumbah and Crabbes Creek. Confirm the exact direction and meeting plan when booking, since the activity allows riding either way and the pickup details vary by accommodation.
The transfer also means you do not need to carry a full day’s cycling kit on public transport or organize a second vehicle. That convenience is a real part of the $112 price, not a minor extra.
Is $112 good value?

At $112 per person, this is not the cheapest way to ride a rail trail. You are paying for more than the bicycle. The price includes accommodation pickup and drop-off, return trail transfers, a fitted Moustache e-bike, helmet, panniers, tunnel light, map, safety briefing and operating instruction.
If you already own a suitable e-bike and have your own transport, you could possibly arrange a simpler ride for less. You would, however, lose the convenience of the shuttle and the equipment package. You would also need to handle route planning and bike logistics yourself.
For someone staying in Byron Bay or another listed town, the price is easier to justify. You get a half-day outdoor activity without hiring a car, transporting a bike or worrying about the return journey. The quality of the bikes is also important. A comfortable, well-set-up e-bike can make the difference between enjoying the scenery and thinking about saddle discomfort.
Food, drinks and water are not included, so budget for those separately. Still, the package is reasonably strong for a self-guided cycling day with hotel transfers.
Rain, comfort and the right level of effort

This experience runs rain or shine. That policy can work in your favour if you are flexible, since the rainforest and country scenery can look appealing in wet weather. It can also make for a damp, uncomfortable ride, especially during heavy rain.
One booking was moved to another day after particularly heavy rain, so it may be worth contacting the operator if conditions become poor and you need to change plans. Free cancellation is available up to 24 hours in advance for a full refund, and the reserve-now, pay-later option gives you some flexibility.
The supplied equipment includes weatherproof panniers, which protect what you carry. You still need waterproof or weather-appropriate clothing for yourself. Do not assume the bike gear replaces a rain jacket.
The route is a good fit if you want gentle exercise with plenty of stops. It is less suitable if you want a fully guided historical tour, a high-speed ride or a luxury food excursion. The team supports you, but you are responsible for your own pace and decisions once you leave the trailhead.
Who should book this rail trail day?

I would recommend it to couples, friends and independent visitors who want a calm day outside Byron Bay. It suits people who like scenery, small local stops and the freedom to decide when to pause.
It is also a sensible choice for mixed cycling ability. The e-bike assistance reduces the effort, while the self-guided format means stronger riders do not have to wait through every section. Families should check the arrangements carefully, since no child-specific information is provided.
The activity is not suitable for people with mobility impairments or wheelchair users. You also need to be comfortable riding a bicycle and managing a self-guided route.
My verdict on Better By Bike
Book this if you want a practical, scenic day with good equipment and no transport headache. The glow-worm tunnel, local food stops and rainforest views give the ride a clear identity, while the shuttle and fitted e-bike make it easy to arrange from Byron Bay.
Skip it if you dislike cycling in uncertain weather, need a fully guided experience or want every meal included. For everyone else, $112 is a fair price for the combination of transport, quality gear and a flexible 24km route. Pack water, check the forecast, leave room for the Margaret Olley Gallery or Tweed Valley Dairy, and do not rush the tunnel.
FAQ
How long does the Northern Rivers Rail Trail e-bike experience last?
The activity lasts five hours. This includes the transfers, bike setup, safety briefing and self-guided time on the trail.
How long is the rail trail section?
The newly opened Murwillumbah to Crabbes Creek section is 24km long.
Can I ride from Crabbes Creek to Murwillumbah?
Yes. The activity allows you to ride from Murwillumbah to Crabbes Creek or in the opposite direction.
Is pickup from Byron Bay included?
Yes. Accommodation pickup and drop-off are included from Byron Bay and seven other listed locations: Murwillumbah, Mount Warning, Kingscliff, Ocean Shores, Pottsville, Brunswick Heads and Tweed Heads.
How long is the shuttle transfer?
The listed bus transfers take about 20 minutes each way.
What type of e-bike is provided?
You receive a high-end Moustache e-bike, personally fitted for you before the ride.
What equipment is included?
The package includes a Giro helmet, gel seat cover, weatherproof panniers, tunnel light, map, safety briefing and e-bike operating instructions.
Do I need to bring food and water?
Yes. Water, food and drinks are not included. Bring water, and pack a snack or plan to buy food at suitable stops along the route.
What happens if it rains?
The tour operates rain or shine. You should bring weather-appropriate clothing. You can cancel up to 24 hours in advance for a full refund, and the reserve-now, pay-later option is available.
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